Your VoIP phones will require re-configuration by our Technical team which will incur a cost - we can advise you on this depending on how many lines/phones are to be reconfigured.
We will also require the following information:
- IP address that runs your router
- Subnet mask
- Gateway
- DNS 1 / DNS 2
Your IT people should be able to provide the above.
You will also need to provide us with the VoIP IP address of any VoIP Desk phones and/or Base Stations that you use.
Please contact our Support Helpdesk with the above information so that we can advise you further.