I cannot attach a file from the File Repository to an email. Getting error messages trying to access files! : Support

1. One of the error messages below are displayed when trying to insert a file from file repository to my email:

2. If you see either of the above two errors then you need to refresh the cache on your PC. Depending on which browser you are using click on the relevant instructions below:

To refresh cache using:

Google Chrome click here

Microsoft Edge click here

Firefox click here

Safari click here

This should now resolve the issue.

Please note: that the file you wish to attach must firstly be stored inside the File repository section.

Support

How can we help you today?

I cannot attach a file from the File Repository to an email. Getting error messages trying to access files! Print

How can we help you today?

I cannot attach a file from the File Repository to an email. Getting error messages trying to access files! Print

Related Articles