Search History – click this button to be able to search a word or sentence amongst all your contacts or ‘just the contact record you are in’ which will find any matching History.
Enter your word or phrase into the search box as shown above.
You can either search the history across all contacts in the database which match your search criteria or you can select 'Only this contact's history' by checking the checkbox as shown below:
Click on Search
The results displayed will show either 'only the contact's record' if you have applied the checkbox (as shown below) or any contacts across the entire database where the history matches:
Click on any of the hyperlinks to take you directly into the History for the contact it relates to.