Create SMS templates that can be personalised. Set the date you want the SMS to go out inside a contact record and we will do the rest so it goes out automatically.
Common questions asked:
1. Can I pull client name, engineers name and time etc into an SMS appointment reminder automatically?
Yes, we can set up data fields to personalise or pull out name i.e. name of the engineer, therapist calendar who will be doing the treatment and the time so you do not need to worry.
Here is an example of some custom fields set up inside a contact's record for a boiler service reminder:
Your SMS reminder would read:
Hi [FIRSTNAME], your Heating Engineer, [ENGINEER NAME], will arrive tomorrow at [TIME SLOT] to do an annual service of your gas boiler as arranged. Please ensure that someone will be there to give him access. Please do not reply to this text.
The message your customer will receive will be:
Hi John, your Heating Engineer, Bob Myers, will arrive tomorrow at 9am to do an annual service of your gas boiler as arranged. Please ensure that someone will be there to give him access. Please do not reply to this text.
2. How much does it cost to set up this type of customised Reminder with data fields?
£100 + VAT one-off fee
3. Can I set a time to send out automated SMS appointment reminders each day, i.e, to always send them out at 2pm?
Yes
3. Do you offer SMS bundle deals or a discount on large volume text messaging?
Yes we do:
SMS Pricing Guide:
- 10p per SMS up to 500
- 8p per SMS from 501-1000
- 6p per SMS from 1001+
Please contact our Support Desk to find out more.