Depending on what model of VoIP phone you are using yes this is possible.  

 

For instance is using a Gigaset Desk phone - you can register up to 2 lines on the phone and you have the choice to select which line to dial out from via the handset as shown below: 

 

How to select which line to make an outgoing call from on the Gigaset Desk Phone: 

 

There are two function keys directly below the display, the second one of these should have a small number 2 above it on the display (when the second account is active and registered).

 


Press this function key and it will prompt you to dial a number using account 2. 

 

Dialling a number without pressing this key first will send it over the 'default' account 1.

 

Please see the screenshot below to explain the above: 

 

 

 

How can I set up one line to be my 'default' line when I make an outgoing call from my Gigaset Desk phone? 


Alternatively you can select one line as the default send account  - so that your preferred line is the default for outgoing calls - by doing the following: 

 

1. You will need to login to the Gigaset Desk phone web interface - click here to see how

 

2. At the Gigaset web interface login page please enter in lower case ‘admin’

 

3. Go to Settings > Telephony > Connections

 

4. That page will list the phones lines that are linked to your desk phone 

 

 

5. Next to each line there is a tick box that says "Default Send Account" as shown above.

 

6. Just tick that box for your preferred line and click Save at the bottom of the screen

 

7. Please make sure that you click on the Log out link to exit the Gigaset web interface.

 

How to select which line to dial out from on a Gigaset cordless Dect phone? 


If using a Gigaset Dect phone you can have up to 6 VoIP lines registered a Base Station.  If the Phone itself has multiple lines registered to the phone you can select a line to make an outgoing call from by doing the following: 


1. First dial the number you wish to call

 

2. Next hold down the Green phone symbol button until a screen appears that says Select line

 

 


3. You will see list of lines you have – using the silver square in the middle of your phone – press bottom middle part of it as this allows you to scroll down and select the number – it will highlight it.

 

 

 

4. Next press the Green phone symbol button to connect.

 

5. This will show the caller the correct number you are dialling from.


Alternatively you can also set up inside the Gigaset web configuration which line is the default for outgoing calls.

 

You can set up one line to become the default line for outgoing calls by following the instructions below: 


1. On your Gigaset cordless DECT handset select the Menu option.


2. Click settings option (shown as a spanner icon) and OK


3. Click the Base option if you do not see this option click on the 'System' option and OK

 

4. Click Local Network option and OK


5. This will give you an IP address  - write down what the IP address is.  

 

Please click here to see some instructions on the above to help you find your VoIP IP address.

 

6. Type in the VoIP IP address into a browser window on your PC - if you have any trouble getting the Gigaset web page to load try missing out the last 0 from your IP address. 

 

7. This brings you into the Gigaset web interface login screen - enter 0000 as the password to access and click OK as shown below: 

 

 

8. This will bring you to a Gigaset main screen see example below.  Click on the Settings option as shown in red: 

 


9. Next click on Telephony option as shown below:



10. Navigate to the ‘Settings / Telephony / Number Assignment’ … here you will see your phone handsets: 

 


11. For each handset you can choose which lines will ring on that handset – just click on the check boxes as shown above.

 

12. You can also select which line profile that handset will have when making calls – just select the line next to the handset you which to make outgoing calls using.

 

13. When you are done – click “Set”

 

14. Log off when you have finished.


Please note that we can also set up call line identify for you so that all outbound calls you make are shown at the recipients phone as coming from a number of your choice - please click here to find out more. 


Please note: We can only support the VoIP handsets that we supply.  

 

Please contact our Support Desk for further information.