This allows you to track your online orders as they arrive live on the Dashboard with the contact added to your database with the full order details captured inside their contact record which means you have a full history of orders to allow you to to process them efficiently.
As part of the above we can set up an automated branded email with you logo and customised signature, to thank customers for their order and advise on delivery times - the email(s) is sent out via the CRM's e-Marketing platform which means you can track the response to the email to see when your customer has opened or clicked on any links contained in the email.
To find out more about this service please contact our support desk so that we can discuss with you your requirements and provide you with a quotation.