Can I change the owner of a calendar to another CRM user but any calendar event email reminders be sent to a generic email address such as to a department? : Support

Can I change the owner of a calendar to another CRM user but any calendar event email reminders be sent to a generic email address such as to a department? Print

Modified on: Wed, 25 Nov, 2020 at 2:46 AM

The way the system is set up is that each calendar is linked to a CRM user who 'owns' that calendar.

Each CRM user is linked to an email address that is associated to their user profile - this is where all email reminders for Tasks and Calendar events are sent.

We could look at linking up a CRM users profile with a generic email address for instance accounts@ or sales@ etc so that Calendar event reminders and/or Task reminders would be sent to this generic email address which would be seen by a team of people instead of an individual person.

To find out more please contact our Support Helpdesk.

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Can I change the owner of a calendar to another CRM user but any calendar event email reminders be sent to a generic email address such as to a department? Print

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