Data Importing

All about uploading and downloading your contact data

How to import international characters into your CRM account
How to Encode an Excel File to UTF-8 Encoding your Excel files into a UTF format (UTF-8) can help to ensure anything you upload can be read and displa...
Mon, 7 Dec, 2020 at 4:03 AM
Imported files issue - some of the international symbols are not displayed correctly, such as accents etc.
This issue can occur with some international symbols when imported into your CRM account as shown in the example below: To resolve this please do th...
Mon, 7 Dec, 2020 at 4:08 AM
Issue with Importing Contacts in a Different Language
The reason you see odd characters instead of the correct international characters is because Excel strips out this information when you convert it to...
Mon, 7 Dec, 2020 at 4:05 AM
Where can I find the data import template I need for importing my contacts?
Choose your Data Import Template:    We have a choice of standard data import templates that you can choose from, depending on your business.  Please s...
Mon, 30 Nov, 2020 at 12:44 AM
How do I import the region information for a contacts address?
You need to use the column heading called 'BusinessICRegion' or 'HomeICRegion' to record this correctly on your data import template. ...
Mon, 30 Nov, 2020 at 12:44 AM
How can I ensure contacts I import go into the Home tab and not the Work tab?
To make sure that your contacts go into the 'Home' tab please use the Business2Consumer data import template below:  Business2Consumer Data Im...
Mon, 30 Nov, 2020 at 12:45 AM