Support

New VoIP Users: If you see this error message displayed on a new VoIP phone then the this is a network issue – where the router is not providing ...

To enable us to understand your internet network we may ask you to do a DOS command prompt by Pinging your VoIP IP  Address  VOIP IP Address - if...

I am trying to access the VoIP IP address on my phone to access the Gigaset web interface, however the IP address keeps changing and I get an error message ...

Sometimes IP addresses can become blocked if they have been reported as spam on a DNS (Domain Name System) based anti-spam database.  If an IP address i...

Please re-boot your router and try again. It should then bring up your IP address. Please check that DHCP is activated on your router as this will a...

Please check the phone is correctly connected up to your broadband network - making sure the correct network cables are used.  Can you get an IP address...

Please check that you have disabled a setting called SIP ALG on the router.   This needs to be disabled as it can block packets of VoIP data on the line, he...