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A Softphone is a phone that allows you to talk using VoIP without necessarily having a physical phone handset. As its name implies, it is a piece ...

We recommend CounterPath's X-Lite softphone.  However, you will need to contact them directly as they are a 3rd party supplier and we ...

            A headset with a USB port can be used with a Softphone dialler system.  The following headsets have a USB port which connects to a PC/laptop:  ...

Firstly download X-Lite for free at the following site: http://www.counterpath.com/x-lite-for-windows-download Complete the download wizard steps to dow...

How to set up your VoIP line on X-Lite softphone for Mac Only: Please click here to download the free softphone for Mac users: http://www.counterpath.co...

Calls will still be logged on your softphone and inside your CRM account, however if your computer which has your softphone loaded on it is switched off th...

How to call via your CRM account? Once you have set up your X-Lite softphone on either a Windows PC or Mac you will then need to activate the Click2Call...

Counterpath's X-Lite is a 3rd party softphone and looks to support other platforms such as mobile and tablet, however there may be costs associated to t...

Counterpath's X-Lite is a 3rd party softphone application and can be downloaded for free - please find a link below to their user guides for PC and Mac:...

When you are on a call … if you press on the “keypad” icon (as shown below in red)      Press ## and then enter the number you wish to send the call to...