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Before you add a VoIP phone line onto your CRM account we ask that you firstly run a Speed Test on your current broadband connection to see if the line ...

Wirelesss Troubleshooting Before conducting these tests, it is important to remember that a slow or patchy wireless connection can be caused by: Distanc...

If you are unable to access Fibre Optic Broadband i.e. BT infinity in your area and can only get ADSL broadband then speak to your current or new Internet p...

Intermittent connection If your broadband connection is dropping out periodically, or you appear to have no connection at all, try following these steps in...

The best place to look for broadband providers is online on a site called Sam Knows - please click the link below to visit: http://www.samknows.com/bro...

By doing a Traceroute command to sip.crmdomain.com and submitting the results of this to us we are able to examine the traffic on your broadband line and se...

If a VoIP line is on permanent divert to another number (mobile or landline) the line is diverted at the network level and so does not traverse over the br...

A good business grade ISP is http://aa.net.uk/ they are not the cheapest but they are very good and provide a solid connection.    We have other clients...