iPhone or iPad issues
The reason that you cannot log into CRM from your iPad is to do with the way you have set up block cookies. It is very likely you have chosen to Always blo...
Sun, 10 Jan, 2021 at 11:57 PM
Please check you have correctly entered your CRM account URL address into the address bar on either Google Chrome browser or Safari browser. Please try...
Sun, 10 Jan, 2021 at 11:57 PM
Since Apple have released the iOS 7.0 update our Technical team have investigated and have discovered that the new update has affected securities in the w...
Mon, 11 Jan, 2021 at 12:03 AM
At present the iPhone / iPad does not play the voicemail messages – this is because our CRM uses a Flash component – and Flash is not supported by the iPhon...
Mon, 11 Jan, 2021 at 12:04 AM
We have a lot of users accessing our CRM on iPad and other platforms without any issues of slowness. It very much sounds like an Apple issue not ...
Mon, 11 Jan, 2021 at 12:06 AM
There appears to be a problem with IOS 8 software for the iPad or iPhone that affects photo uploads. We would advise that you upgrade to the latest ...
Mon, 11 Jan, 2021 at 12:07 AM
Since the upgrade to iOS 8 there have been reports of an issue using Safari browser to upload file images into a contacts history. This is a browser ...
Mon, 11 Jan, 2021 at 12:07 AM
If you are unable to edit the email campaign please close the campaign editor window and then click on it again to open and it should allow you to edit the ...
Mon, 11 Jan, 2021 at 12:08 AM
The issue is with the Safari browser blocking the ability of the pop-up window to select send a SMS option. To resolve this use Google Chrome Browser ...
Mon, 11 Jan, 2021 at 12:08 AM
There are issues with using Safari browser on an iPad when editing an email template via the internal pop up email function. Please use Google Chrome b...
Mon, 11 Jan, 2021 at 12:10 AM