Support

If you are adding in a new Base Station into your phone set up to help increase call capacity you will need to follow the step by step instructions below t...

You can have up to 6 VoIP lines on a Gigaset N300 IP Base station.   Please see the instructions below to find out how you can add a new VoIP line num...

Please follow the steps below to register a Gigaset Dect phone with a Base Station:   1. To register your handset click on the right hand side of the s...

1. The phone will automatically show a screen saying 'Register' when you charge it and first switch it on. 2. Press the right hand arrow...

A Gigaset Desk phone can be used in an office where calls from a desk phone can be answered and transferred across to a Gigaset Dect phone only if a...

Did you know that you can change the display names which come through to the phone – e.g. where at present you may have a colleague calling you and it displ...

To do a firmware upgrade on your Gigaset Dect phone and base unit please find the VoIP IP address please follow the guidance below:  1. Access Settings ...

Firstly you will need to register the new Dect phone to your existing Base Unit please click here to find instructions on how to do this. When you have ...

Port settings on a Gigaset VoIP phone are usually set at 5060 but with some routers the VoIP traffic can cause issues and you may need to change the port t...

Using a STUN server may be necessary if you experience router issues where you are unable to disable the SIP ALG setting - to allow VoIP traffic through.  ...