Support

This means your phone has not picked up a network connection from your router.  Please disconnect the network cable from the back of your desk phone - l...

For instructions about how to transfer calls and retrieve calls on a Gigaset Desk phone please read the step by step guide below: Transferring a call to...

To access the Settings menu from a Gigaset Desk Phone please follow the instructions below: 1. Press the round button with the Green Tick as shown below in...

This means your Gigaset desk phone has been configured.  You need now to find the IP address on your desk phone - please click here to see how to do thi...

To access your IP Address you will need to go to the Settings menu from a Gigaset Desk Phone please follow the instructions below: 1. Press the round butt...

That indicates that the phone cannot reach your network. Please take the following steps to help resolve this: 1. Plug your DESK phone into an ethernet...

Please note: your PC must be connected to the same network (router) as your phone in order for you to access the Gigaset phone web interface settings.  ...

If you want to transfer a call to a colleague to speak to them to make sure they are available to take the call you can do it as follows: 1. When on a c...

The DE310 phones do not support wireless connectivity so you will need to use an Ethernet cable to connect the phone to the local network - via the router o...

This is a network issue – where the router is not providing your phone with a network connection.   You may try to make a call and get the engaged tone...