Gigaset Desk FAQs - these phones are now discontinued

How do I put the Gigaset DESK phone on Do Not Disturb?
The Gigaset range of Desk phones can be put on Do Not Disturb by pressing the 'DND' button on the phone as shown below:  By pressing t...
Tue, 19 Jan, 2021 at 11:23 PM
Reallocating a Gigaset Desk Phone to Another User with a VoIP Line Number
If a VoIP Line has to be first registered onto a Gigaset Desk phone please click here to see how to register a VoIP line number onto a Gigaset Desk phone...
Tue, 19 Jan, 2021 at 11:23 PM
How to do a Factory Reset on your Gigaset Desk Phone
Please note: By doing a factory re-set you will wipe out any pre-configured settings on the phone such as phone line configuration, ringtones/lists and dire...
Tue, 19 Jan, 2021 at 11:24 PM
How to Change the Port on a Gigaset Desk Phone
Port settings on a Gigaset VoIP phone are usually set at 5060 but with some routers the VoIP traffic can cause issues and you may need to change the port to...
Tue, 19 Jan, 2021 at 11:25 PM
Registration at provider failed message on my phone - I cannot make or receive calls!
If your Gigaset Desk phone has this message displayed please check the following:  1. Can you access the internet still from a PC connected to your rout...
Tue, 19 Jan, 2021 at 11:27 PM
Reporting faulty phone equipment
If you have purchased your VoIP phone equipment from us then you will have a 1 year warranty which covers faulty equipment  but not accidental da...
Tue, 19 Jan, 2021 at 11:27 PM
My Gigaset Desk phone does not ring when the line is dialled but I can make outgoing calls OK
If you are using a Gigaset Desk phone with a VoIP line correctly set up (registered on the phone) and you find that your VoIP line when dialled is not ringi...
Tue, 19 Jan, 2021 at 11:28 PM
Gigaset Desk phone - unable to dial out or use click2call or access the phones Settings
If you are unable to dial out using your Gigaset DE Desk phone - such as not being able to dial out at all using a '0' or if you are unable to use t...
Tue, 19 Jan, 2021 at 11:29 PM
How retrieve the call back from a Gigaset Desk Phone?
  How to Retrieve the Caller: If no one is available to take the call - to retrieve the caller please press the 'consultation button' which is...
Tue, 19 Jan, 2021 at 11:29 PM