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Solution home VoIP - Features and How To Guides

Call Reporting

What Call Tracking and Call Reporting do you offer?
Call Reporting  Inside the Phone section of your CRM account as standard you can view and export* out call logs to show both: incoming calls outgoi...
Tue, 19 Jan, 2021 at 12:33 AM
How do I view weekly call volume and duration on a line and call costs?
Inside the Phone section of your CRM account you can view and export out call logs to show incoming, outgoing calls and track all outcomes such as ‘answe...
Tue, 19 Jan, 2021 at 12:33 AM
Can I export out monthly call records?
Yes, Admin Users of our CRM can export out monthly call records.  Please see the steps below to see how to do this. 1. Go to the Phone icon along the m...
Tue, 19 Jan, 2021 at 12:35 AM