Support

Q: My VoIP phone line isn't working when I try to make a call.  The message "line forbidden" is written on the screen so I cannot make or rece...

Typically if your VoIP phone line fails to register with your Yealink phone we will ask you to do a Pcap Trace on the phone so that we can see what the i...

This is most likely caused by your voicemail box being full.    You will need to delete the messages off your phone.  If you wish us to do this for you pl...