Support

1. If you dial into your voicemail by either pressing the *98 keys on your phones keypad you will reach your voicemail - or you can dial +44 (0)1793 251125...

Send an SMS message to a contacts phone to notify them of a missed call This can be set up by our Technical team so that if a call is unanswered th...

Please make sure you are entering your mailbox number (extension number) and password quickly without delays as this will cause the error message.  You ...

Please follow the instructions below to unblock 3rd parties: 1. On the menu bar, click on the Firefox menu, select Options and select Preferences 2...

Please make sure that you have not set your VoIP line to go to voicemail for the call forwarding options for 'On busy' or 'No answer' (as sh...

If you have a main line number set up on a hunt group configuration, where the line uses a 'follow me' rule to call other extension lines then we wi...

Please check that you have set up your email address inside your phone line configuration so that an email alert will be sent to you when you have a voicema...

An email will be sent if a voicemail is left.   If the call is simply missed (unanswered) and the caller doesn't leave a voicemail message then this...

The reason is that the person didn’t actually leave a message.   We are shortly making a couple of improvements here – like for a voicemail to report the ...

At present the iPhone / iPad does not play the voicemail messages – this is because our CRM uses a Flash component – and Flash is not supported by the iPhon...