I have call line identity setup on my lines but why do outgoing calls still shown from another line sometimes? : Support

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I have call line identity setup on my lines but why do outgoing calls still shown from another line sometimes? Print

Modified on: Tue, 19 Jan, 2021 at 1:14 AM

If you click on the Phone icon inside the CRM system

Then into the Call Records page you will see each line that has made the outgoing calls - however the person you are calling will see the correct number that has been set up for the call line identity on their phones display.

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How can we help you today?

I have call line identity setup on my lines but why do outgoing calls still shown from another line sometimes? Print

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