This is a line capacity issue.
When you are unable to receive more calls through on your Gigaset Station it is due to a limitation in the number of calls the base can accommodate.
The issue is with the Gigaset N300 IP Base Station which has a maximum capacity of 3 lines.
The Gigaset N510 IP Base Station which has a maximum capacity of 4 lines.
If you use the 'transfer' function from 1 Gigaset Dect phone to another phone this takes up the capacity of 2 lines - thus only leaving you with 1 line to receive incoming calls or to make outgoing calls at that time.
The 'easy' way around this would be to add an extra Gigaset N510 IP Base Station and move some of the phones over to the new base.
Please contact our Support Desk to order.
The issue is with the Gigaset N300 (the dect handset base station) which has a maximum capacity of 3 lines or the N510 (the dect handset base stationt) which has a maximum capacity of 4 lines - if you use the 'transfer' from 1 handset to another then this takes up the capacity of 2 lines … thus only leaving you with 1 line to receive incoming calls or to make outgoing calls at that time.
The 'easy' way around this would be to add an extra N510 base station - and move some of the people over to the new unit … The cost of the base station would be £54.16 + £7.95 delivery + VAT …