Support

This could be caused by a number of reasons:

1. The local time settings on your server - for the Network Time Protocol (NTP) server which need changing to then resolve this issue. 

2. The time zone setting inside you CRM account is set up incorrectly.

To check the Time Zone setting - please go to the 'Settings' icon to make sure that you are on the correct time zone:

Inside the Setting window you will see the Time Zone setting as shown below: 

If incorrect, please select the correct time zone from the drop down box and the click 'Update Settings' as shown above. 

You could also clear your browsers cache to see if this resolves the issue.  To find out how to do this please click on the relevant link below:

Firefox - click here to see how to clear cache. 

Google Chrome - click here to see how to clear cache. 

Safari - click here to see how to clear cache. 

iPad - click here to see how to clear cache. 

Microsoft Edge - click here to see how to clear cache. 

Mac - click here to see how to clear cache. 

Finally, please log off and log back on again to see if this resolves the issue for you. 

3. Another reason could be if the time setting on your PC is incorrect, if so this will be the reason why.   Please make sure the time displayed on your PC is set at the correct time and date. 

If the issue has still not resolved itself then please please contact our Support Helpdesk so that we can see if we are able to repeat this issue or not.