I sent myself a Test email which I have received, but why does this email not show on the Dashboard or inside my own record as having been sent? : Support

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I sent myself a Test email which I have received, but why does this email not show on the Dashboard or inside my own record as having been sent? Print

Modified on: Wed, 8 Dec, 2021 at 12:37 AM

This is because it was a 'Test' email and these test emails do not show on the Dashboard as the test is not linked to an associated contact.

However when you send the email out (via the Send button) then the emails will show on the Dashboard and give you a status such as 'SENT', 'OPENED', 'CLICKED' etc.

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How can we help you today?

I sent myself a Test email which I have received, but why does this email not show on the Dashboard or inside my own record as having been sent? Print

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