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Please note: that we have added an extra feature which will prevent clients from sending a campaign if there are too many NEW recipients in the list.   ...

Please make sure you are not entering special characters into the subject line of an email campaign such as %, £, | (pipe characters) etc as the software do...

You need to send a test to your colleague straight from your email marketing section in the same way you did for yourself except in the pop up window add yo...

Make sure your email template you have created has an email address in the Senders Email field located on the top right hand side – so that it can recognise...

Please check the email address you have entered so that you can check you have spelt the email correctly.  If you have used a comma (,) instead ...

This is because you have the settings in your Yahoo mail set to block images.  Here are some instructions on how to unblock images - click here. Now yo...

This is either because the tag group you wish to send an email campaign out to has not been set up as a global tag - inside Settings, Global Settings, but i...

This is because it was a 'Test' email and these test emails do not show on the Dashboard as the test is not linked to an associated contact.  Ho...

This is because of the default De-dupe being set - this means that you cannot send the same email more than once to the same person. If you hav...

It is likely that your browser has timed out if you have had this particular Send window open for a long time where you have been scoring out individual ema...