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You can view a list of recipients who are to receive a scheduled email campaign, please see the following steps below to find out how:   1. Go to the Repo...

Please follow the steps below to stop an email from being sent that has been scheduled in advance to be sent at a later date: 1. Take a duplicate copy o...

This First Name mail merge does not pull across the First Name merge field on a test email that is sent.   It is only when the email campaign is actuall...

If you see 'DRAFT' besides your email campaign - this email campaign will still have been sent out as you will see the Sent information is populated...

If the email campaign has already been sent before this will be why you will be unable to send out to those 'same' contacts.   You will need to ...

After the confirm price box appears, in the next dialogue box I checked the box that says ‘prevent from creating any more scripts’…now I do not get any bo...

The format of an email campaign can vary for a number of reasons: 1. Your colleague is using a different email client to you i.e. you may be using Outlo...

This simply means we need to authenticate your senders email address. This will remove the on behalf of your name’ from the senders name and instea...

Please check that you have not already scheduled this email to be sent out - as if so you will see that you have 'no recipients' to send your email ...

Emails sent to contacts via email clients such as Outlook, Gmail, iMail etc will be shown as 'Email' inside your contact's history as shown bel...