Troubleshooting and FAQ's
When viewing an email campaign on a mobile such as an iPhone etc you may see that the first line of text is shown as a preview to what the email contain...
Tue, 8 Dec, 2020 at 1:18 AM
No the e-Marketing service has an automatic de-dupe function on the system so if you add new contacts to a tag group and send out the campaign again, it wi...
Tue, 8 Dec, 2020 at 1:19 AM
This is because of the default De-dupe being set - this means that you cannot send the same email more than once to the same person. If you have...
Tue, 8 Dec, 2020 at 1:20 AM
This is likely that an image has been incorrectly linked to a URL address - try removing the URL link from the image and re-send as a test to see if this no...
Tue, 8 Dec, 2020 at 1:20 AM
The red and white email addresses that you see inside the ‘Send Campaign’ window (as shown in the screenshot below) mean the following: If the email is ...
Tue, 8 Dec, 2020 at 1:21 AM