Support

1. Click on the Marketing icon inside your CRM account:  2. Find your email campaign and click on the report icon as shown above  3. This w...

1. Access the Marketing icon which you will find along the menu bar of your CRM account 2. Here you will see your email campaigns list - those that ...

Although the contact will remain a contact inside your database if the email address for that contact has previously been blocked, or the email failed or th...

Yes you can pull of the list of unsubscribes via the pdf hyperlink to do this please follow the steps below: 1. Go into your CRM account and into the M...

1. Go into your email campaign report by clicking on the report icon as shown below: 2. Select 'OPENED' and click on the reTAG option as sh...

Admin Users can do an Export from Dashboard which will pull out all email history into a .CSV Excel file which can then be sorted by the Summary column...

The e-Marketing report gives you the list of email addresses that have either OPENED or CLICKED your email campaign as shown below: Currently the o...

The email if Opened or Clicked will show the date and time the email was sent - as shown below.  If the email has either been opened or clicked you wil...

This is normally where the recipient of the email has reported the email as spam. They can easily do this if their email address was Hotmail or Y...

Yes it does - anyone that reads an email within the preview pane is still counted as having opened the email as it is registered on the persons computer as ...