Email Marketing Reporting

Analyse the success of your email marketing campaigns. See who clicked or opened the email.

Where can I print out a list of those emails that bounced or failed?
1. Click on the Marketing icon inside your CRM account:  2. Find your email campaign and click on the report icon as shown above  3. This w...
Tue, 8 Dec, 2020 at 1:40 AM
Where can I get a list of all those emails that either bounced or were blocked to print off?
1. Access the Marketing icon which you will find along the menu bar of your CRM account 2. Here you will see your email campaigns list - those that ...
Tue, 8 Dec, 2020 at 1:41 AM
What happens to an email address that is marked as blocked/failed or unsubscribed?
Although the contact will remain a contact inside your database if the email address for that contact has previously been blocked, or the email failed or th...
Tue, 8 Dec, 2020 at 1:44 AM
Can I see list of who has unsubscribed to my email campaign to print off?
Yes you can pull of the list of unsubscribes via the pdf hyperlink to do this please follow the steps below: 1. Go into your CRM account and into the M...
Tue, 8 Dec, 2020 at 1:46 AM
How to re-tag click throughs/open responses to send a new email campaign to these recipients?
1. Go into your email campaign report by clicking on the report icon as shown below: 2. Select 'OPENED' and click on the reTAG option as ...
Tue, 8 Dec, 2020 at 1:47 AM
Where can I find a list of all contacts that were sent an email campaign
Admin Users can do an Export from Dashboard which will pull out all email history into a .CSV Excel file which can then be sorted by the Summary column...
Tue, 8 Dec, 2020 at 1:48 AM
What is the best way to find each contact record for the opened or clicked results of my email campaign?
The e-Marketing report gives you the list of email addresses that have either OPENED or CLICKED your email campaign as shown below: Currently the o...
Tue, 8 Dec, 2020 at 1:49 AM
How to understand the time an email was opened or clicked on the email report?
The email if Opened or Clicked will show the date and time the email was sent - as shown below.  If the email has either been opened or clicked you wil...
Tue, 8 Dec, 2020 at 3:45 AM
What does complaint mean against an email history?
This is normally where the recipient of the email has reported the email as spam. They can easily do this if their email address was Hotmail or Y...
Tue, 8 Dec, 2020 at 3:40 AM
Does viewing an email in the preview pane still count as opened?
Yes it does - anyone that reads an email within the preview pane is still counted as having opened the email as it is registered on the persons computer as ...
Tue, 8 Dec, 2020 at 1:51 AM