Support

Email Marketing Reporting 33

• Can I see reporting features in e-Marketing?
• Where can I find a report of my email campaign?
• Understanding the results of my email campaign
• Can I print off e-Marketing reports?
• Why do emails bounce or get blocked in the e-Marketing service?

View all 33

Improve Email Deliverability and Spam Complaints 13

• Best practices for preventing email being blocked by spam filters
• Authenticating senders email address, SPF, DKIM and DMARC to improve email deliverability,
• Does the content of my email campaign have an impact on the deliverability?
• Use Email Testing - See How your Email Scores to Help with Email Deliverability
• Spam Filters and Whitelisting your email address as a trusted source

View all 13

Troubleshooting and FAQ's 12

• I sent an email campaign out to a tag group with 800 contacts - why has the email only be sent to 715 contacts?
• Why was my email campaign marked as 'spam pre-blocked'?
• High percentage of emails going into spam? Check your domains IP address is not blacklisted
• Why does email go into spam in my Outlook account and what can I do?
• Why does email go into spam in my Hotmail account and what can I do?

View all 12