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The Custom Field tag association system is only designed to associate a Custom Field with 1 tag group and NOT multiple tags. Please click here to view a...

If you have data contained in a Custom Field that relates to a specific tag group – if that contact is un-tagged with the associated tag then the custom fi...

The list of ‘tags’ under the Global Custom Fields is derived from the ‘global Tags’ so if you remove a tag which is used as an associated tag in custom fiel...

This is because when you set up the custom field inside Global Settings you have not left a blank line at the bottom of the drop down.  To resolve this plea...

This is because you need to have 1 or more options (each separated by a comma) inside the Custom Fields Settings - as shown in the screen shot below:  ...

A checklist can be one or more check boxes.  If you have not defined a checkbox with a name this is why when you export your data the checklist is not b...

You can add data into a Custom Field on your Mobile phone.  1. Log into your CRM account via your mobile screen: 2.Click into contacts and then...

You cannot create readonly Custom Field in the way in which you are trying so that you can type in some text to remain read-only.  It does not work in this...

Please check that the drop down options have been correctly set up inside Global Settings - as shown below: When setting information to go in the Drop...

If both duplicate contacts have the same Custom Fields – with data contained in one record which is different from the data contained in the record you are ...