Support

As standard your phone line will go to voicemail if answered after 20 rings.  If a voicemail has been set up on your line - click here to see how to s...

Depending on what model of VoIP phone you are using yes this is possible.     For instance is using a Gigaset Desk phone - you can register up to 2 lin...

Yes - we can set up an automatic divert of your VoIP line onto your mobile phone (please let us know your mobile phone number and provider) so that our Tech...

Yes we can set up a block on numbers if you provide the details of the phone numbers either landline or mobile numbers then we can set up a block.    Pl...

Yes this is possible, for instance if you have one phone in the office and one phone at home.  However you cannot share extensions for the same line (at...

Yes if you enter 141 in front of the number you are dialling this will withhold your VoIP line number.  You can enter 141 in front of the number you ha...

If you want hold music added to your VoIP line then yes this is possible but please be aware of the following: 1. Is your music royalty free?  If not y...

No, we do not use auto dialler functionality that would call up numbers automatically from a list. Instead we can set up the ability to allocate a pool ...

The SMS relay field is found inside the VoIP line configuration settings as shown below in red:  It is used to send an email alert to you if you receive a r...