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If a VoIP line that is in a hunt group ring has been forwarded to another number (other than the hunt group number) such as a mobile number or landline the...

If a VoIP line that is in a ring group has been forwarded to another number (other than the ring group number) such as a mobile number or landline then this...

The issue with calls sounds like ‘call connectivity’ issues for instance, if you receive a phone call either from internal calls and external calls – someti...

Ringing internal physical extensions issue: Here is a scenario using users names to help understand the issue better: 1. Paul can dial into Andy’s e...

Please look at the following points below to help resolve this issue:  Ring Group or Hunt Group set up:  1. This could be the case if the original s...

Phone Line Registration 1. Is the phone registered to the incoming line to receive calls?  Please check to see if the phone line is off line and if you ...

If you have a physical extension line which you you have configured to be transferred back to a main line number on the 'Busy' or 'No answer'...

Please make sure that you have not set your VoIP line to go to voicemail for the call forwarding options for 'On busy' or 'No answer' (as sh...