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Dashboard Troubleshooting

I see an red error message where the Dashboard activity graph should be why?
If you see an message as shown below on the Dashboard this means that there is no activity such as 'Email', 'Phone' or 'Meeting' act...
Fri, 27 Nov, 2020 at 4:07 AM
Text I have copied and pasted into History shows up as code on both the Dashboard and inside History why?
If you have copied and pasted over text into a contacts History and see that on the Dashboard the information contains code such as that shown above in...
Fri, 27 Nov, 2020 at 4:07 AM