SMS FAQs

Can I enter hypens (-) between a mobile number and still send out an SMS message?
Yes if you wish you can enter a mobile number into a contacts record and use hypens (-) such as 07976-987657 for example, as many people like to use hyphen...
Mon, 18 Jan, 2021 at 12:36 AM
Can I customise the name or number that an SMS message is sent from?
Yes, we have the following options available:  1. Use the Global SMS Setting: As standard each CRM account has a 'global' setting called ...
Mon, 18 Jan, 2021 at 12:36 AM
Can I add a URL website address into the SMS message?
Yes if you wish you can add a URL address to a website into an SMS message that you send to a contact.    Just type in the URL address of your website s...
Mon, 18 Jan, 2021 at 12:37 AM
Can we add images/pictures to an SMS message?
SMS is predominantly text but you could add in a hyperlink to the SMS which could link to documents i.e. invoice, brochure or to an online area where y...
Mon, 18 Jan, 2021 at 12:37 AM
How can I search all the SMS messages that have been sent out to a mobile?
Go to the Phone icon which you will see along the menu bar. This takes you to the Call Records page as shown below: Select from the ...
Mon, 18 Jan, 2021 at 12:38 AM