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If this occurs then the best thing to do is to duplicate your email campaign and then alter the subject line text.  Please follow the steps below: 1. Du...

This will be because of the html code having been pasted into e-Marketing which can result in issues as the html code originally created does not pull over ...

In this particular instance the table was copied and pasted from an email from an arabic client.  Any documentation in arabic will justified all the text t...

To delete a folder make sure you click on the folder name – the font will change blue when you have selected the folder.  You will see you have the ‘del...

Click on the name of the folder you wish to re-name - the font will change blue when you have selected the folder.  You will see an ‘edit folder’ button...

It depends which email client you are using to view your email when you send a test.  Mac Mail can change the layout with adding more spaces to a campai...

1. Unable to add a URL Link:  When clicking on the Insert/Edit Link icon on the email campaign tool bar it is NOT displaying the correct pop up box to a...

If you are unable to edit the email campaign please close the campaign editor window and then click on it again to open and it should allow you to edit the ...

This is a setting that can be set up inside the email client – for instance in Outlook there is a link below to set up an unblock of images:   https://su...

The gridlines you see inside your email campaign - while in Campaign Editor mode are purely for visual aid to help make formatting easier.   There is a ...