Cisco Desk Phones FAQs - please note we do not provide support for Cisco phones

How do I turn off the call waiting feature on my Cisco SPA 303 phone?
To turn off the call waiting feature on your phone please do the following: 1. Press the Setup button – as shown below: 2. Scroll to Preferences a...
Tue, 19 Jan, 2021 at 3:29 AM
How to change the date and time on a Cisco phone?
1. Press the Setup button as shown below in red:  2. Scroll to Time/Date and press the select softkey. 3. Enter the date in the following forma...
Tue, 19 Jan, 2021 at 3:30 AM
The time on my Cisco desk phone is incorrect - how do I change this?
1. Press the Setup button as shown below in red:  2. Scroll to Time/Date and press the select softkey. 3. Enter the time in the following forma...
Tue, 19 Jan, 2021 at 3:30 AM
The time on my Cisco desk phone has jumped forwards 3 hours how do I correct this?
If you have changed the time on your Cisco desk phone following the instructions in this link and the time is still not correct then please login to the Cis...
Tue, 19 Jan, 2021 at 3:31 AM
The time on my Cisco phone is displaying time as AM and not PM - how do I fix this?
Please login to the Cisco web interface and go to the Admin Login page and click on Advanced in the top right-hand corner.  Click on the Regional tab.  ...
Tue, 19 Jan, 2021 at 3:31 AM
How do I transfer calls to another extension using a Cisco SPA 500 desk phone?
Using the Cisco SPA 500 desk phone range you can transfer calls as follows using 2 different types of transfers:   1. Attended Transfer - call the perso...
Tue, 19 Jan, 2021 at 3:32 AM
My Cisco phone has a permanent red light on it - what is this and how can I remove it?
This is a message indicator light that will display as solid red when you have a new voice mail message. To listen to your voicemail messages on the pho...
Tue, 19 Jan, 2021 at 3:33 AM
I have two orange lights on my Cisco SPA 303 desk phone I cannot make or receive calls
Please try disconnecting the phone from the Ethernet port or router that it is plugged into and also disconnect the power cord on the phone.  Leave disc...
Tue, 19 Jan, 2021 at 3:33 AM
How do I enable DHCP on my Cisco phone?
If using a fixed IP address on your phones you can enable a setting on the phone called DHCP which will enable a router configured for a dynamic IP address ...
Tue, 19 Jan, 2021 at 3:33 AM
How set up a Static IP address on my Cisco phone?
                                                                                                                                                            ...
Tue, 19 Jan, 2021 at 3:34 AM