Support

The reason why your email is not displaying correctly on your mobile device is due to how you have set up your email client settings.   Many email setting...

From within an email template – by clicking on the Insert Image icon as shown below this will enable you to access your e-Marketing image file library.  ...

This is likely to be a browser issue - please make sure you are not using Internet Explorer browser as this issue has occurred whereby when viewing the emai...

When you create your email marketing templates - there is a preview button to see how the template will look.   Click on the preview button - ...

Here is an example of when sending a test the format shows a gap between 2 paragraphs which did not show on the preview screen. When creating a ...

This issue can sometime occur if you are copying text from Outlook and pasting.  To resolve this click the 'paste as text' button which will ...

Please check that you have inserted the Unsubscribe link correctly - to see how to insert the unsubscribe link into your email template please click here. ...

Please check the format of your image file - make sure that it is either saved as a PNG or JPEG image file.   If need be re-save the image and re-upload...

Please let us know which browser you are using?  This can happen if you use Internet Explorer browser as this is not fully supported.  Are you using a W...

This is likely to be a browser issue.  Please ensure you are not using Internet Explorer to run your CRM account.  This can happen if you use Internet E...